Do not rely on any one service wholey. Have a backup plan ready for action just incase there is an issue.
It does cost money, but when the **** hits the fan... its nice to have an umbrella.
For google checkout, she could of had a payment processing gateway available sitting in the background or even a paypal account and coding to send to it sitting on an alternative page she could instantly activate.
When its your business.. than its your business to have a backup plan.
People need to stop relying soley on other people. i know in this technological world it sometimes becomes the norm... but if its a critical process you need to have your ducks lined up and ready to march.
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