Our company tried implementing IM, which is a feature of our collaboration suite, but it was not to be. The temptation to use it for its social value instead of its business value was too great. So much so it cost two employees their jobs within a very short time. It ended up costing us efficiency instead of providing efficiency.
I have been against social media in the business but thought this might have been an exception. Instead it just proved my point.
One of the biggest problems in the economy today is the terrible inefficiency that has crept in everywhere. IMHO social media is simply adding to that inefficiency and will cost most if not all businesses that choose to implement it. By its very definition it is anti-business.
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