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Let me correct a point here.

nucrash 29th Jun 2009

In later years they wait for the tipping point in the upgrade cycle and then go to PC World/Staples and buy up the "almost the latest thing" systems.

This should say :In later years they wait for the tipping point in the upgrade cycle and then go to PC World/Staples and buy up the cheapest clearance POS systems.

When it comes to technology, I have seen some SMEs place it dead last as far as they are concerned. I had a customer who was still running Windows 3.11

I have yet another client who is running a dos based application on Windows XP using Windows file sharing. The complain about the performance on their 2.1 GHz Celerons with 256 MB of RAM running the latest from Symantec Antivirus.