I'm not sure what caused the errors you've encountered but I've tried both Mozy & Carbonite on five machines with various Windows XP/Vista configurations. I've never had an error during backup or restores.
Ultimately, it was a user friendly feature as opposed to performance issue that won my vote. I liked how Carbonite provides a colored file manager icon which visually lets me know whether a file has been stored on-line (green) or not (orange).
nb: I have no affiliation with any backup providers nor with firms who have affiliations with any backup providers.
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