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Discussion on:
Microsoft to integrate Twitter into its CRM

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Microsoft, the Kings of Bloatware!!
Socratesfoot 10th Jul 2009
M$, the king of bloated software, still integrating whatever features someone else has blindly in the hopes of looking innovative and cutting edge when they are anything but. The real problem I see here is that while twitter is one social networking component, it is hardly a viable source for marketing information in many industries; and there are just so many others that would be immensely more valuable. One might get the impression they even integrated Twitter specifically for no other reason then they saw Salesforce and CoTweet do it.
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