You've hit the nail on the head w/ this post. Moreover, whatever the implementation, it will be incomplete, difficult to set up and most likely buggy. Plus, there's no way that MS will match the velocity of updates/functionality, etc. of all the Twitter clients that currently support that platform (not that this is trying to be a Twitter client).
Point solutions almost always 'bite'.
It would have been more interesting to hear/read how MS CRM is thinking about changing the desktop metaphor from a file system, to a contact-based system where information relates to all the people that one deals with, personal and professional -- and encompassing oneself as a special type of person called a 'user' who has a set of special associated attributes in terms of applications, settings, bookmarks, etc. on the desktop, not just rolodex/biz card info, emails, events and documents, which are part of the profile of the _other_ people that user typically tracks.
Everyone is missing the oppty for innovation: Google/Facebook/Twitter and CRM apps and the current major desktop and mobile Operating Systems -- I want a totally integrated and holistic view of information, based on the real-world objects that matter to me, i.e., people and interest areas.
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