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"Woah there, this is not my fault"

Socratesfoot 5th Aug 2009

I read this and thought it was a great article, but also thought like everyone else, "Woah there, this is not my fault"?I think these posts respond with exactly that sort of opinion. I mean this is so on the mark. But we all know the first thing managers will do is pressure the CIO?s when things don?t work, they in turn blame the technicians, and the technicians blame the in-users. The in-users blame the software, so the managers buy different software. Then the CIO?s have to figure out how to support it. The techs get blamed when it fails, and the cycle repeats itself.

So, if that's the point, who cares? We all know this won?t be fixed with technology until the people are completely replaced. IT is no different then any other department. Most companies will not fire the 60 year old about to retire because he can?t use a computer or spreadsheet. When IT staff become outdated are moved into management or given assistants, not usually let go. Managers could also use good products if they wanted to but will always want to use the windows Firewalls, the personal AV packages, and mail clients that come with every PC then streamline and rely more on the central appliances they installed to do the job in the first place.

Companies would have to have a global, long term view of technology, people that could see the big picture, a lot of cash up front, and not just be trying to survive another day. People would have to never act in a manner that preserved themselves over the company. It?s stupid, it's socialistic, and the reality is that I?ve rarely met a manager with that kind of energy, resources, or intelligence nor an IT person willing to admit when they can no longer do the job. If that is the case, what can you really do but wallow in your own inefficiency?