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Using social software to reinvent the customer relationship

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RE: Using social software to reinvent the customer relationship
ddmcd 18th Aug 2009
One issue is getting people to share information; this was explored in this white paper sponsored by Oracle and Social Media Today "Web 2.0 and Sales Process Management" http://www.ddmcd.com/highlights.html

Dennis McDonald
Alexandria Virginia
http://www.ddmcd.com
ie8 fix

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