When I worked as a contractor there was always an effort to get different groups to use similar applications and work environments to get reduce redundancy in hardware, software, people-costs etc. This obviously hasn't gone away.
What concerns me this is moving services into a "cloud", especially an external cloud, for any organization is not an effort to be taken lightly. Its need quite a bit of study and analysis to make sure the check and balances are in place to make it's worth the effort in reduction of complexity, human resource needs, data protection / recovery, etc.
The data is another big question. Do you own it ? Maybe from a content standpoint yes but what about mobility of said data ? If you do decide to move to "another" CRM cloud provider, did you lock yourself into your current vendor ?
I just have this feeling some government agencies might use the cloud as an excuse to not do the internal due-diligence they should have already been doing to clean up some internal messes already existing. Hopefully they do the first effort research into cloud and understand immediately the cloud isn't for everything and tread carefully.
Discussion on:
Message 10 of 1
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox
