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Discussion on:
Five reasons to deliver a virtual service, not a virtual server

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RE: Five reasons to deliver a virtual service, not a virtual server
citi_fog 30th Nov 2009
That is probably the best description of a typical large mainframe user set-up of around 20 years ago I've heard in a long time.

Customers buying a service on a virtual machine
Defined SLA's and clear statistics around uptime and performance
Confidence in the infrastructure
Prioritized response times

"If the appropriate service levels, risk thresholds, and alerts are agreed upon between IT and the business customer, then IT can own the resource allocation decision, while ensuring the business receives the agreed-upon service."

Says it all really.....
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