Michael - Resistance to Change, Immunity to Change - there is a lot of activity on the "real work" (beyond tech and into enacting and leveraging change agents) of Enterprise 2.0 lately... great that we're all surfacing these issues in increasingly large forums.
For a bit more flavor on the Resistance is Real slide you've quoted (which we [Information Architected] provided as part of our keynote on the early 2.0 Adoption Council Findings, the full slide deck (appreciate the reference to the slideshare copy) and our intro video to the keynote can be found at:
http://www.informationarchitected.com/blog/e20-from-horses/
We're doing some work on cultural physics - how to start a collaboration wave that can sustain itself without destroying the sanity of everyone involved, from knowledge workers to managers and executives.
Stay tuned for further detail in the whitepaper we are preparing in partnership with Susan and the 2.0 Adoption Council.
Best,
Dan
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