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Come from thinking that technology solves business problems

Patanjali 23rd Nov 2009

Motto should be:
SOLVE THE PROBLEM, and then get technology to HELP IMPLEMENT the solution.

The solution is soley in the business domaim.

Any solution is necessarilly a set of business processes that unually require people to trigger them or at least make some decisions or do actions along the way.

Hence, if those who are expected to do that are not on board, the solution WILL FAIL.

Many businesses, despite their adoption of one of many modern methodologies, still basically seem to think that buying major pieces of sofware and hardware and doing some customisation will solve their problems. Sort of filling a round hole by getting a square peg and poly-filling the rest.

By the people for the people! People must design it for themselves, with help from technologists to implement it.