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Joomla, Wordpress and all the others-- are all following a well-established pattern. It's called "freemium." First they get you, "the average user" hooked with ease of use, then when it comes time to go through the "techie" stuff, they step in with "services" and "consultants." Fact is, had your organization invested in quality developers to build the site and provided them with accurate specifications, it probably would be light years ahead of what you've got now.
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