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Discussion on:
Bug keeps some Office users from their files

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Hotfix Released
kanned 14th Dec 2009
They've released a hotfix for the affected products...

https://blogs.technet.com/office_sustained_engineering/archive/2009/12/12/cannot-open-office-2003-documents-protected-with-rms-update.aspx

Cannot Open Office 2003 Documents Protected with RMS - Update
The issue of the inability to open Office 2003 documents protected with RMS has now been resolved with a hotfix.? You can obtain the hotfix by using the following locations.

Office Client ? KB978551
Word Viewer ? KB978558
Excel Viewer ? KB978557
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ie8 fix