Thanks for the war story, they are very helpful for painting a picture of the cloud story today.
While I agree that some of the actual technology and vendor implementations are in their early stages yet, causing some of the control issues you're talking about, the situation is actually the same as it would be with any service provider.
In other words, you'd no sooner stop using mobile phones or a bank (real-world examples of public cloud services) because they provided poor service. Instead, you'd switch to a new provider. That's a much more likely cloud computing scenario in the future than opting to do it all yourself.
Today the leverage in some cases can still be low enough that doing it yourself is still a possibility. But not in the future in my opinion.
A good alternative for now is to build on cloud technologies in a private instance to "future-proof" your work and then move out to a public provider when it makes good sense.
Best,
Dion Hinchcliffe
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