There has been much speculation as to what kinds of acquisition deals (if any) Salesforce.com will make.
Given Salesforce.com's large customer base and proven engineering team, I'd argue that SFDC will likely seek acquisitions that either "move the dial" (in terms of customers) or provide some technology innovation in an area of interest. I find it highly likely that they'll dabble in non-SaaS companies, just goes against their philosophy and vision.
So, my guess would be some sort of email marketing provider (Vertical Response, ExactTarget, etc.) or someone that's got more of the support software piece figured out. RNOW's a possibility, but a bit of a stretch.
I don't think the marketing automation vendors are a high probability at this point: Not enough customers to be interesting yet.
Should be an interesting year.
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