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I agree with Apple's warranty service...

nix_hed 5th Feb 2010

I had a 40 GB 4th Gen iPod go bad on me the week before it's
extended warranty expired (crashed hard drive), so the nice people at
the Apple Store gave me a brand new 80 gig 5th generation model.
Though I was impressed by the gesture, it just wasn't the same as the
older model and I sold it for more than what I paid for the 40 GB
model.

They also replaced my wife's PowerBook G4 with a newer version when
it needed to be serviced, because of a thermal sensor failure. That
laptop was bought refurbished and replaced with a new product as
well.

Moral of the story is Apple costs more, but when things go wrong,
they make sure you're taken care of.

The other companies I've had great luck with are Syntax-Brillian
(which is now woefully out of business) and Onkyo...

I bought an Olevia 342i HD monitor several years ago, and it failed
after a week of usage. I called them to explain what happened, and
they had a brand new one at my doorstep the very next day. Needless
to say, I didn't hesitate buying the 537h that's currently in my
bedroom and the 232v I gave my sister for Christmas last year.

I also bought an Onkyo HTIB set when I bought that Olevia HD
monitor (yes, I knew about the lack of connectivity with the monitor,
but at the time, the next cheapest 42" panel was $700 more and I
knew I was going to get a surround system to go with the TV anyway).
The component video switch in the receiver failed after a year of use,
but I did have an extended service plan through Onkyo that I bought
at the same time I got an iPod Dock for the system. It took them a
little longer (4 days) to ship out a new receiver than the replacement
TV..