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Why so unhappy?

Sejer Sejersen 5th Feb 2010

Apple is rated by most sources, including Consumer Reports, as having
by far the best support of any consumer computer manufacturer.
Obviously they will have problems with their products like every other
manufacturer, but what counts is what any manufacturer does about it.
Why don't we just wait and see how this plays out before badmouthing
Apple. My business has about 25 Macs, 25 PCs and several Unix systems,
so I am not a fanatic supporter nor detractor of any platform. A
computer is just a tool to get a job done, so make your buying choice
based on what works best for you. If you know of any PC manufacturer
that has done something similar to what Apple is doing here I would
sincerely like to know.