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Get over yourself and take your own advice, and grow up...

Randy3147 5th Feb 2010

Go back and read your first paragraph..."On the day that ZDNet writes a story about the lack of innovation at Microsoft they also release a story on Apple giving refunds for
iMacs."

Obviously, since ZDnet wrote negative stories on both vendors, the site is not a "Windows Lapdog". Yes, there are some bloggers who are biased to MS, but there are also some who are biased to Apple. As a 'news' website, ZDnet has to cover all the companies it can, both good and bad. To not do so would be irresponsible...remember, they've had alot to say about IE 6 lately and other MS problems (with good reason)

And the statement: "Apple is ready to make it up to you, somewhat." is correct. As Gizmodo reported: " readers in the U.S. who've been given the refund have been people who've had multiple problems with their iMac".

After people having multiple problems - I recall reading about 2 different patches that Apple released to "fix" the monitor issue - I imagine enough people raised enough of a stink that Apple's hand was forced and they had to do something. This isn't Apple once again taking great care of their customers, this is a company, like Toyota, that had no other choice, lest lose customers (and future income).

If a company's cost of a recall/replace/refund - whatever, isn't greater than the potential liability lawsuit (or potential loss of income from lost customers) they face if they do nothing... then that company doesn't do anything, and yes that includes your golden calf Apple.