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Discussion on:
Critics call Google bug bounty 'insulting'

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mswift@... 10th Feb 2010
First let me say that I agree this is not a good incentive for professionals, that said...

Once our main product was out for while we cleaned up everything we knew about. After that we "paid" a nice bottle of something to anyone reporting a reproduceable problem. Why have users grousing about something that is not 100% right? It is a better deal all around to give them some reason to report it to you. These kinds of bugs weren't show stoppers and did not affect data integrity but it sure made a difference. Users didn't get told "we'll put it on the list for future study" they heard "walk me through your problem and if we agree it is problem you get a prize". The product got so smooth that no bugs have been reported in the last 8 years.
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