Discussion on:
BD has done this before, though not to the extent of bringing down a system. Surely this indicates a need to change their test procedures before they release an update.
Test procedures?
What test procedures?
The only way to test these things properly is for someone to actually install it on a system and run it so see what happens. If someone had, that individual would have experienced this problem.
What this problem indicates is that Bit Defender did not test this update at all.
This is no different than when a company like Epson claims it's printer driver will work with Win7. Then, when you attempt to install it, it will neither install properly nor run properly.
These problems show a lack of testing and a need to implement valid testing procedures. Not a need to change testing procedures.
What test procedures?
The only way to test these things properly is for someone to actually install it on a system and run it so see what happens. If someone had, that individual would have experienced this problem.
What this problem indicates is that Bit Defender did not test this update at all.
This is no different than when a company like Epson claims it's printer driver will work with Win7. Then, when you attempt to install it, it will neither install properly nor run properly.
These problems show a lack of testing and a need to implement valid testing procedures. Not a need to change testing procedures.
Yep, Windows 7 64 bit. Error messages 2-3 times a day, I also experienced this issue on Saturday and I ended up blaming the wife for downloading a virus and now find out it was BitDefender. What seemed like an outstanding product 4 years ago is starting to look like any of the other average AV packages. Time to review before renewing.
How about using Virus Definition or Bit Defender Update - shorter and more descriptive!
I've banned BitDefender from all my home PCs and I've advised all my friends to do the same thing.
I'm planning to request the editor to give me a refund.
I'm planning to request the editor to give me a refund.
it happened to a friend of mine - I think we should be able to sue for damages - it wrecked his weekend (as a keen gamer) while he rebuilt his machine. I have heard of other people having to pay someone for a rebuild (not cheap or fast)- its about time that companies that produce rubbish sware are made to pay in the same way that companies pay when they cause a problem with any manufactured item.
Was I one of the fortunate ones? When I attempted a reboot, Win7 tried to recover on its own and finally did after it reverted back to it's last backup and restored successfully. My total downtime was about 20 minutes.
Since this isn't an Apple or Linux issue
I can think of a number of not so pleasant things to do to the lot of them - things that would make water boarding at Gitmo look as tame as a 4 yr olds tea party.
They're just taking advantage of swiss cheese security hanging from the money tree.
lol...
lol...
in case you do not know - the FIRST Virus - STONED - was written by the FBI to stop intruders from getting into their BBS sites ... long before the internet existed, or even before M$ became popular ........
Any popular product will be compromised. If OSX or linux were comparitively popular, it would happen to them as well. Where there is a chance for profit, crime will ensue.
Bit defender made a mistake, that will hit it where it really counts in the AV market - its reputation. This has nothing to do with Microsoft.
Are you are one of those people that thinks it's safe to run OSX or linux without protection? OSX is, by nature of it's slight increase in market share, starting to suffer from malware. If linux was anything other than a hobbist product on the desktop, it'd be having similar dramas.
There is always some who will use anything as a shot against Microsoft. I can't defend some of what they do, but seriously, this has nothing to do with them.
Bit defender made a mistake, that will hit it where it really counts in the AV market - its reputation. This has nothing to do with Microsoft.
Are you are one of those people that thinks it's safe to run OSX or linux without protection? OSX is, by nature of it's slight increase in market share, starting to suffer from malware. If linux was anything other than a hobbist product on the desktop, it'd be having similar dramas.
There is always some who will use anything as a shot against Microsoft. I can't defend some of what they do, but seriously, this has nothing to do with them.
See Apache v IIS as a counter example.
Apache has significantly more market share than IIS and significantly less bugs.
The issue is s a microsoft problem for creating an operating system that allows the compromise of almost any application to compromise the integrity of the operating system.
Apache has significantly more market share than IIS and significantly less bugs.
The issue is s a microsoft problem for creating an operating system that allows the compromise of almost any application to compromise the integrity of the operating system.
Are you are one of those people that thinks it's safe to run OSX or linux without protection?
Yes, I am. Been running Vector Linux on a Sony laptop for the last 4 years with only AppArmour. No security issues.
Now if you know something we don't know about, do tell...
Yes, I am. Been running Vector Linux on a Sony laptop for the last 4 years with only AppArmour. No security issues.
Now if you know something we don't know about, do tell...
Your one in a Trillion!!!!!
Some of us have to use our PCs for real things!!
Some of us have to use our PCs for real things!!
...it's not a Wow! Wow!
It's more like a Woof! Woof!
lol...
It's more like a Woof! Woof!
lol...
If linux was anything other than a hobbist product on the desktop, it'd be having similar dramas.
Are you telling me that there is no one targeting Linux just "for the fun of it"?
I'd be highly surprised. Bottom line is: If you frame the discussion based on guesses then you will always have the upper hand.
I don't know if, when it becomes more popular, Linux will be more vulnerable or not. What I know is that using Linux - for real things - I am less vulnerable now. That's all I care about.
Are you telling me that there is no one targeting Linux just "for the fun of it"?
I'd be highly surprised. Bottom line is: If you frame the discussion based on guesses then you will always have the upper hand.
I don't know if, when it becomes more popular, Linux will be more vulnerable or not. What I know is that using Linux - for real things - I am less vulnerable now. That's all I care about.
I've had it with BD. Nothing but problems since BDI 2010 was released.
... see - reply for #35 ... [ flboffin ]
try a different A/V like Comodo
And to completely remove BitDefender, you have to download their BD Remover Tool, same as for most other anti-virus - most do poor house cleaning when it comes to removing their own left-overs from uninstalling ...
I would also suggest a decent Registry cleaner be run after this to do a better tidy up [ something like EUSING Free Registry Cleaner works well ]
try a different A/V like Comodo
And to completely remove BitDefender, you have to download their BD Remover Tool, same as for most other anti-virus - most do poor house cleaning when it comes to removing their own left-overs from uninstalling ...
I would also suggest a decent Registry cleaner be run after this to do a better tidy up [ something like EUSING Free Registry Cleaner works well ]
My edition was up for renewal in June. It hosed itself, outlook 7, itunes and Kodak Easyshare as far as I have determined so far. after trying to uninstall reinstall, I uninstalled it and bought another virus scan spyware product.
Unless you have applications you installed since that fateful Saturday, all anyone needs to do is a restore from a point prior to Saturday. It's alot easier than uninstalling/reinstalling your individual applications.
a couple of years ago Micro$oft had the same trouble when they bought out Sunbelt antivirus and shoe-horned it into the OS as an "urgent" security update - anyways to cut a lonnng story - those globally who had the auto-updating running and this "update to the system" got installed had the same thing happen as just happened with Bitdefender, the "new" M$-antivirus app reckoned M$ Internet Explorer had MALWARE and promptly un-installed it [ ROFL ] ...
and so, M$ had to release a special "securities update" to repair the problem.
[ PS - only a couple of weeks prior to this happening, I had tried a demo of the Sunbelt Antivirus, and saw it was producing a lot of "false positives" from the OS and several programs which I was then using - which I notified their techs about, and promptly uninstalled the application ]
and so, M$ had to release a special "securities update" to repair the problem.
[ PS - only a couple of weeks prior to this happening, I had tried a demo of the Sunbelt Antivirus, and saw it was producing a lot of "false positives" from the OS and several programs which I was then using - which I notified their techs about, and promptly uninstalled the application ]
...you should put it down. I just checked the Sunbelt website and there's no mention of them being owned by Microsoft, bought out by Microsoft or anything else about Microsoft other than the stated fact that they provide antivirus solutions for Microsoft Windows computers.
So provide a link proving that Microsoft owns them or, as I said, put down whatever you're smoking.
So provide a link proving that Microsoft owns them or, as I said, put down whatever you're smoking.
M$ purchased GIANT Company Software, a provider of anti-spyware and Internet security products, without consulting with one of their major partners Sunbelt - back in 2004 (just rechecked the time - thought it was only a couple of years ago ...).
... so the actual Sunbelt's GIANT AntiSpyware - just to clarify - not the Sunbelt Antivirus, which M$ incorporated into the M$ Antispyware package was actually belonging to both SUNBELT and GIANT Antispyware ...
[I was going to edit the blog earlier , but had something more urgent to attend to ]
here are a couple of related links from the time:
http://www.microsoft.com/presspass/press/2004/dec04/12-16GIANTPR.mspx
http://www.microsoft.com/presspass/press/2004/dec04/1217statement.mspx
http://www.pcworld.com/article/118994/legal_questions_dog_microsoft_acquisition.html
http://www.networkworld.com/news/2004/1216legalquest.html
http://articles.techrepublic.com.com/5100-22_11-5497727.html
http://www.infoworld.com/d/security-central/legal-questions-dog-microsoft-antispyware-buy-104
... and there are many more related articles - if you would like to delve deeper ...
needless to say M$ released their "security update package" which apparently created quite a few red faces over the following
weeks ...
here is a link related to the incident of the then new MAS [ a.k.a Windows Defender, formerly known as MAS or Microsoft AntiSpyware] deleting Internet Explorer :
http://www.bbspot.com/News/2005/01/microsoft_antispyware.html
... so the actual Sunbelt's GIANT AntiSpyware - just to clarify - not the Sunbelt Antivirus, which M$ incorporated into the M$ Antispyware package was actually belonging to both SUNBELT and GIANT Antispyware ...
[I was going to edit the blog earlier , but had something more urgent to attend to ]
here are a couple of related links from the time:
http://www.microsoft.com/presspass/press/2004/dec04/12-16GIANTPR.mspx
http://www.microsoft.com/presspass/press/2004/dec04/1217statement.mspx
http://www.pcworld.com/article/118994/legal_questions_dog_microsoft_acquisition.html
http://www.networkworld.com/news/2004/1216legalquest.html
http://articles.techrepublic.com.com/5100-22_11-5497727.html
http://www.infoworld.com/d/security-central/legal-questions-dog-microsoft-antispyware-buy-104
... and there are many more related articles - if you would like to delve deeper ...
needless to say M$ released their "security update package" which apparently created quite a few red faces over the following
weeks ...
here is a link related to the incident of the then new MAS [ a.k.a Windows Defender, formerly known as MAS or Microsoft AntiSpyware] deleting Internet Explorer :
http://www.bbspot.com/News/2005/01/microsoft_antispyware.html
without a $ in the name. Grow up. There are far worse problems in this world, probably right under your own damn noses, than Microsoft earning some money.
If you're so pissed off about how Microsoft was ruled a monopoly then why did that horrid health care scam bill pass? The government can sue Microsoft for being some Judge's definition of monopoly, but its OK for the GovCo to set up an anti-competitive health care system?
Grow up people, we have much deeper problems to attack than "Micro$oft".
If you're so pissed off about how Microsoft was ruled a monopoly then why did that horrid health care scam bill pass? The government can sue Microsoft for being some Judge's definition of monopoly, but its OK for the GovCo to set up an anti-competitive health care system?
Grow up people, we have much deeper problems to attack than "Micro$oft".
"but its OK for the GovCo to set up an anti-competitive health care system?"
Do some research and you will discover Australia has one of the best if not the best health system in the world. Gov. owned "Medibank Private" (monthly contribution gives you private cover) and medicare which pays MD GP fees and covers all costs in Public hospital. I just had 6.5 hour neck reconstruction in public hospital, 1 week in hospital, cost me not one cent!! In private hospital i would have had to only pay $200 up front
Wake up America If in the US i had required this procedure it probably would have bankrupted me. I am a 72 year old on low income. Back your President on this. Part of your health problem is the Pharm$ companies who don't want you cured, but just buying their drugs for the rest of your life!!
Do some research and you will discover Australia has one of the best if not the best health system in the world. Gov. owned "Medibank Private" (monthly contribution gives you private cover) and medicare which pays MD GP fees and covers all costs in Public hospital. I just had 6.5 hour neck reconstruction in public hospital, 1 week in hospital, cost me not one cent!! In private hospital i would have had to only pay $200 up front
Wake up America If in the US i had required this procedure it probably would have bankrupted me. I am a 72 year old on low income. Back your President on this. Part of your health problem is the Pharm$ companies who don't want you cured, but just buying their drugs for the rest of your life!!
..greed, monopoly, price-fixing and the all around priorities M$ has towards their stockholders over their customers. The ones who actually pay to keep them in business.
Since they have contempt for me, I have contempt for them. Hence the $$ symbol.
Since they have contempt for me, I have contempt for them. Hence the $$ symbol.
...because they don't know you from a hole in the ground.
Now if Microsoft came out and said "We really hate you and we're going to make your life miserable" I could see your post, but seriously, contempt? Seriously? Thinking mighty high of yourself, aren't you?
Now if Microsoft came out and said "We really hate you and we're going to make your life miserable" I could see your post, but seriously, contempt? Seriously? Thinking mighty high of yourself, aren't you?
...but the public at large, unless you're an enterprise, or a slavish fanboy who think they can do no wrong.
My 'trust' for them went out their window many years ago...
Thinking mighty high of yourself, aren't you?
Yes, I do.
Now, when are you going to kiss the ground that I walk on...
My 'trust' for them went out their window many years ago...
Thinking mighty high of yourself, aren't you?
Yes, I do.
Now, when are you going to kiss the ground that I walk on...
VOL, your post shows you cannot correctly punctuate a contraction ("cant[sic]"), nor are you aware how to construct a complete sentence (see the first sentence).
Nor is your logic much better...what does a person's likes or dislikes have to do with whether the health care bill passed? Or are you saying that person was a U.S. Representative? Those are the only people who actually voted on the dang thing (and I doubt they post on this blog)!
Perhaps those people spelling the company as "Micro$oft" are making a statement; perhaps they feel (or even think) the company cares more about making money than making good software. After all, they would have a prime example of that in Outlook; though capable in many ways, it has always been a CPU hog. Notepad has always been a joke. Windows itself, complete vapor-ware when announced to preclude a competitor from gaining any share--a horrible joke until version 3.1 (even 3.0 sucked!)
In any case, it's merely an opinion and opinions are like belly buttons--why the grief over it? But if you're going to give everyone the "what 'fer", at least do it with style!
Nor is your logic much better...what does a person's likes or dislikes have to do with whether the health care bill passed? Or are you saying that person was a U.S. Representative? Those are the only people who actually voted on the dang thing (and I doubt they post on this blog)!
Perhaps those people spelling the company as "Micro$oft" are making a statement; perhaps they feel (or even think) the company cares more about making money than making good software. After all, they would have a prime example of that in Outlook; though capable in many ways, it has always been a CPU hog. Notepad has always been a joke. Windows itself, complete vapor-ware when announced to preclude a competitor from gaining any share--a horrible joke until version 3.1 (even 3.0 sucked!)
In any case, it's merely an opinion and opinions are like belly buttons--why the grief over it? But if you're going to give everyone the "what 'fer", at least do it with style!
You can't help children, they have to make their own mistakes. Its the new "Cool" thing to put a $ in the word Microsoft, its just a fad, it will all pass when these children grow up.
VoiceOfLogic ... can't help your government's troubles ...
but if your government sneezes - everyone else around the planet seems to catch whatever they had the next morning ...
but if your government sneezes - everyone else around the planet seems to catch whatever they had the next morning ...
Apart from a couple of people who actually used their heads and used SysRes, your all idiots. You call yourselves expert computer users and yet you couldn't figure out for yourselves to use sysres.
I think you all just come here just to whinge and b!tch about things you can't fix yourselves. Wake up to yourselves and learn how to use your Pc's safely. Thee's a lot of security progs out there, find one that suits you. No program is 100% full proof as they are written by humans. A computer is only as good as the person using it.
I think you all just come here just to whinge and b!tch about things you can't fix yourselves. Wake up to yourselves and learn how to use your Pc's safely. Thee's a lot of security progs out there, find one that suits you. No program is 100% full proof as they are written by humans. A computer is only as good as the person using it.
BitDefender was sloppy in this particular case.
Why should they be left off the hook just because of the availability of System Restore?
Why should they be left off the hook just because of the availability of System Restore?
Some time ago, I emailed Microsoft and asked them why none of the windows versions after 3.1 had a repair feature in their installer?
I don't know about the 32bit version, but Win7 x64's installer has a repair option that will replace corrupt or missing files.
That's not the same as a full install and it is not the same as restoring to a previous point.
I'm aware of the fact that XP did not have a repair option in it's installer.
I didn't have Vista so I cannot say if it is there or not.
That said, I've used the repair feature a couple of months ago. For some reason the system would not boot so I just ran repair.
Sometimes, that is a better solution than restore. It all depends.
I don't know about the 32bit version, but Win7 x64's installer has a repair option that will replace corrupt or missing files.
That's not the same as a full install and it is not the same as restoring to a previous point.
I'm aware of the fact that XP did not have a repair option in it's installer.
I didn't have Vista so I cannot say if it is there or not.
That said, I've used the repair feature a couple of months ago. For some reason the system would not boot so I just ran repair.
Sometimes, that is a better solution than restore. It all depends.
A very valid answer my friend.
Indeed, Sysres is not the only viable option. This reply was for those who would rather whine about their problems instead of looking at alternative solutions.
If I remember right, XP did have a form of repair on the install disk, in which you would run the disk as if you were doing a full install, but when you get to the options window, you could do a repair. It wasn't a feature I needed to use at anytime, so I can't go through the details with you. But it is there.
Here's the link: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
Indeed, Sysres is not the only viable option. This reply was for those who would rather whine about their problems instead of looking at alternative solutions.
If I remember right, XP did have a form of repair on the install disk, in which you would run the disk as if you were doing a full install, but when you get to the options window, you could do a repair. It wasn't a feature I needed to use at anytime, so I can't go through the details with you. But it is there.
Here's the link: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
This reply was for those who would rather whine about their problems instead of looking at alternative solutions.
That still doesn't let them off the hook.
~
You can also install recovery console
http://support.microsoft.com/kb/314058/EN-US
Or do a sfc /scannow and do a disc repair.
http://support.microsoft.com/kb/310747
~
Again, none of this absolves BitDefender of their sloppiness.
That still doesn't let them off the hook.
~
You can also install recovery console
http://support.microsoft.com/kb/314058/EN-US
Or do a sfc /scannow and do a disc repair.
http://support.microsoft.com/kb/310747
~
Again, none of this absolves BitDefender of their sloppiness.
I'm having 2nd thoughts about BitDefender, too. What other AV software makes you decide when you want auto scans to run when you install and then won't let you change it? And what other one takes its time from some internal calculation instead of from the Windows system clock? (It's still on standard time!) Also, it wipes out all my cookies so, e.g., I have to log into ZDNet every time I access it. Not a very well thought out product. This bad update is just the straw that breaks the camel's back. (But then, CA wanted to double my annual fee for some added software that I didn't ask for, didn't want, and don't need.) Even the new Intuit software sucks. Is there no good software company any more?
I have been using Comodo Internet Security for a while ... they also do a Free version for private home users, which has more features than those other A/V mentioned, and a reasonably small download - in both 32 and 64bit ( for XP to win7 ).
Comodo also has intrusion sensing for unauthorized HDD and Registry writes, plus its own FireWall.
I had AVG free, Rising A/V, Bitdefender, MacAfee, Norton, and others all of which I found were chewing great chunks of System Resources, so far Comodo looks to have a smaller footprint on the system - and it also discovered things which the others had let in.
... no I'm not associated with Comodo, just a user of it ...
Comodo also has intrusion sensing for unauthorized HDD and Registry writes, plus its own FireWall.
I had AVG free, Rising A/V, Bitdefender, MacAfee, Norton, and others all of which I found were chewing great chunks of System Resources, so far Comodo looks to have a smaller footprint on the system - and it also discovered things which the others had let in.
... no I'm not associated with Comodo, just a user of it ...
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