We provide collaborative tools to working groups and committees in standards organizations. We used to rely on email notification whenever a new document was added to a repository, a ballot opened, an action item was assigned, etc. However, for the reasons you cited along with the tendancy for email to be lost in the noise or filtered by corporate spam filters, we added personalized RSS feeds to the mix.
Members can subscribe to a "My RSS" feed that aggregates all of the notifications from all of the committees to which they belong or subscribe to separate feeds from each committee. The feeds require authentication.
We're very happy, as are our customers, with the subscribe and poll approach as an alternative to email notification.
Based upon our experience, I expect to see secure, one-to-one RSS feeds become a common alternative to email notification.
David White
Kavi Corporation
Discussion on:
Message 5 of 1
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