The BR Processes are almost exclusively managed and run manually
leaving humans spend much too much time on the process part and
not the value-creation activities.
IT can indeed run the process, and as long as it allows participants to
make process-path choices (what next) at crucial points such systems
can run BRPs. But alas, current solutions cannot as they're all
dependent on predictability including all path changes unless these
are rules based.
We have "automated" the non-value creation parts of most linear and
predictable processes freeing huge amounts of non-value creation
process-handling efforts. It's just not yet done for the major part of
value-creation that happens in BRPs. It requires a different IT
architecture obviously.
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