Hubris is an unfortunate by-product of success. Every big successful company is in danger of becoming so smug and self-important that they arrive at the day when they actually believe themselves to be "too big to fail."
And yet, history is littered with so many such companies who did exactly that. And those who don't know history are doomed to repeat it.
Facebook has an opportunity to be an enduring internet institution. They've got backing, critical mass, and a unique position that can be the foundation of a new way of doing things. It'll be sad if they screw it up, but if they do, the reasons will be very well documented.
One of the great ironies is, in this "information age", there is so much technology and brain power focused on the management of information, but an annoying dearth of common sense when it comes to basic courtesy in communication, which prompts the question, "what's the value of information the the pursuit of its management if communicating it is not done with equal tenacity?"
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