Paper is much more permanent than electronic records. I have a paper record of all my stock transactions since 1967 though I've created an electronic summary. If I'm going to have to print out my records eventually, I'd prefer getting originals that will look much more authentic in case of any dispute. Fixing mistakes with paper proof is already difficult enough. Won't relying upon electronic records make it even more difficult?
In fact, I've wondered whether companies have a secondary objective in encouraging electronic records of making it more difficult for customers to change vendors.
Discussion on:
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