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RE: Intuit's online services affected by widespread outages

blizzful 16th Jun 2010

I believe the problem is their new R7 security patch update - I had issues with it yesterday at a client's, but was able to finally resolve, after losing almost 2 hours of business time. And now today, while installing the R7 patch at another client's, the system froze at 35% complete, crashed this computer, and after re-starting, Quikbooks will not even open. This security feature - put in place to protect customer credit card info stored in Quikbooks, is completely annoying btw - it says that only the administrator has to have a complex password after installing, but yesterday's experience (5 users - Enterprise) - left us with every single user having to create a complex password (7 characters, one capital, one number - blah, blah blah) which MUST BE CHANGED EVERY 90 DAYS!!! Intuit - a company supposedly focused on making business easier, and yet constantly creating roadblock after roadblock...And now this. I am on the clock, with nothing to do - but hand-write checks. Ludicrous...