Apple actually made one engineering mistake? Oh no!
They made a product with one flaw that is only apparent if you are among the very few people who don't put their iPhone in a case AND you happen to hold your phone with the pad of your thumb pressed against the side of the phone. This seems to be such an utterly uncomfortable way to hold an iPhone that I can't understand why anyone would complain that they can't do it.
In reality, this "issue" will only have a real effect on a handful of people, and is easily addressed by a case, the cheapest of which I found on Amazon for $2.92, if you absolutely have to press your thumb against the phone.
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