I've always stated, the reason I don't buy Apple products is that they sell you shiny junk for hefty price. The 4G is a clear example, this is and their draconian nature are the reasons I am adamant about warning everyone on what fools they are to believe in Apple.
A recall is mandatory at this stage, yet Apple will delay this cause of the bad rap it will get. But you are right, its time for Apple to put up or shut up.
I've known this since the 3GS and many were blaming ATT. ATT is awful, but many of the issues that the 3GS has is mainly due to inferior technical quality of Apple technology.
Wish you good luck with Apple, they will get back to you, that's why you pay the extra bucks. But will they solve your problems asap, that remains to be seen. From my experience I doubt it.
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