Dear Apple,
I think these questions are in everyone?s mind reading your letter. You are saying the signal bars display incorrectly due to software issue:
1. How does physically touching the antenna triggers the signal bars to display ?correctly??
2. Why calls consistently dropped and data degraded only after touching the antenna?
3. Since it is a software issue, why the problem disappear when using bumper?
4. Are you retracting previous recommendation to use a bumper?
5. Are you waiving the restocking fee?
6. If the fix being released close to the 30 days return window, will you allow the 1.7 millions early adopters more times to test and return the phone?
7. Do you have plan to modify the hardware in any way for future inventory?
8. Is Iphone 5 launching next month?
9. Is this letter a response to the reception problem or the class action lawsuit to deny any previous knowledge?
10. Are you telling the truth?
Thank you!
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox
