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@iTeaBoy: First, 9 out of 30 is anecdotal evidence. Second, even if it were accurate, it's too small and unrepresentative a sample size. I'm not saying these numbers may or may not prove out. I'm saying that there is no reliable evidence yet of the number of phones returned. Let's wait until the number or percentage of returned phones has been verified before we start using unsubstantiated numbers in our analyses.
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