Gartner's rights-and-responsibilities guidelines reminded me of a tweet I recently saw from someone who said, "I hate it when I don't state the obvious and then find the obvious needed to be stated."
I find it frightening to think users and providers need Gartner to publish these guidelines. They strike me as being painfully obvious and fundamental aspects of an Enterprise venturing into Public Cloud Computing.
I believe cloud computing will "achieve sustained success and adoption" when standards are developed. Until then, guidelines and bills-of-rights are baby steps in addressing what must be the incredibly difficult activities of establishing contracts and SLAs between relevant parties.
Steve Romero, IT Governance Evangelist
http://community.ca.com/blogs/theitgovernanceevangelist/
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