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Thorough, thoughtful blog post, as usual, Mr. Paul. Your love of and respect for the SCRM community is inspiring, and I think you've pretty much encapsulated the first half of the year pretty well! Thank you for the nGenera shout-out (although the correct URL is http://www.ngenera.com
). And like Maria said, thanks again for the mention of us Gen-Y kids. We're energized by people like you and the others you mentioned in this post.
(Thanks for giving me a strong shove to get off the fence and blog! I guess it's about time?)
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