@gjafg Over and over again, we find from our own customer base that the link between business results and E2.0 success is a causal one.
Customers who buy PBworks as an experiment in "social software" tend to see an initial spike in activity, but disengage over time.
Customers who buy PBworks to solve a specific problem (e.g. as social intranet, customer extranet, or client project management) tend to take some time up front to weave PBworks deeply into their workflo friv
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