@NStalnecker Indeed. We have secure texting here on our intranet. The younger folks use it, I'm in the middle and use it because I need to keep up with them, and the older folks prefer the phone.
I prefer texting if it's something I need to quickly check on and it's a youngster. I'll use e-mail if it's something I need to get on an audit trail (whether the person is older or younger). And I use the phone with older folks (to make them feel more comfortable) and with the younger folks when I need more detail than I can get in a few IMs back and forth.
Of course, the younger ones will text me when I call (after not having listened to the voicemail naturally) or will stop by my office to chat. This all seemed more difficult at first making adjustments like this to my workflow, but ultimately it has just become part of the normal routine.
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