Phil you are right !
Multi-tenancy is very much a user issue also because even the smallest can be shure the get the same service (SLA) as an enterprise. Moreover a user should love getting the best price / service level knowing that the provider is still making money and he will not go out of business but will grow the service range and appeal to the users.
Wladimiro
P.S. I have a DEC Rainbow (model 100) in my small collection !
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