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These are all great comments on the importance of multi-tenancy. I wholeheartedly agree with its importance. I want to add a further distinction with the importance of having a single, logical instance. I think this is assumed by all the posters here, but one of the larger ERP vendors is claiming that their newest version, 9, is multi-tenant and can be hosted by the customer, the vendor or a third-party. My question is what good is multi-tenancy if you have isolated instances out in the world?
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