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Taken each sides perspective, there are inherent benefits to moving to and building SaaS based systems. I agree that the hidden gem for SaaS providers is the data-mining capabilities across customer data. This data hides valuable marketing and trend data. Distributors like Ingram Micro know this and with their Seismic platform, they have the opportunity to peer into their VAR's end-customers technology and operations. Technology vendors are salivating for this info. Brilliant!
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