I would have to agree with Larry's assessment. As I was considering an e-reader I only seriously looked at the Kindle and Nook. My previous experience with contacting anybody at Sony for customer service in their other divisions left me cold. I did not even think about a Sony when I made my choice.
I picked a Nook and have been very happy with it. I have spoken to many folks about their choices and it is all between the Nook and Kindle. What's sonys device called, anyway?
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