Another great post Michael. But I wish the object of the failure was something other than an ERP system. I fear many folks responsible for deploying technology at their enterprises won't pay this event much notice because they believe these types of failures only occur with big ERP implementations. There are SO many lessons to be learned here and there is SO much good advice that applies to technology endeavors of all shapes and sizes. Anyone who cares about realizing value from their technology investments should read this post.
Steve Romero, IT Governance Evangelist
http://community.ca.com/blogs/theitgovernanceevangelist/
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