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Very good article and may be worth a follow-up article or a series based on this one. ERP is a difficult solution to implement and the SAP system is not for the faint of heart. This article covered a lot of the key points to consider and it is worth looking at the total lifecycle cost including on-going operational and support/upgrade costs. The $30M sunk cost plus additional transition costs to a new system should demand further investigation to see what could be done to salvage a base SAP system. Who is looking at the waste of tax payer dollars as even the consultants should have recommended a more phased in approach of the more difficult functions as the business processes and responsibilities did not seem to be clear in this case.
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