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is no higher than any other ERP vendor. 99% of all ERP implementation failures fall squarely on the company that bought the software or the consulting firm they paid to manage the implementation. Implementing an ERP system is a long, difficult and largely thankless task. When done well, it pays for itself quickly. When done poorly, it can bankrupt a company. I have yet to see a scenario where the software itself, whether it be SAP, BAAN, PeopleSoft, JD Edwards, MS Dynamics or a hundred other ERP systems out there, was the reason an implementation failed. I've always felt that all ERP vendors should provide certification paths which at least help to demonstrate proficiency in implemeting their software. It's one thing to be able to support a software package that's already up and running, but another thing entirely to get it up and running, configured and get data imported from legacy systems so that the system is actually useful from day 1 of go-live. If SAP, and all ERP vendors for that matter, bear responsibility in failed implementations this would be it.
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