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I don't use their services yet but I wouldn't sweat it. Almost every server has gone down at one time or another. In this case it seems like it was minimal downtime for those affected. The best part is Microsoft's SLA, if they don't meet it then they have to pay up. I think what we experienced here was more of a mob mentality than a number of users being affected. One guy says he can't connect, another who has a terrible internet connection to begin with can't connect not because the server is down but because his internet is down. I've seen it happen dozens of times.
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