I have to believe this has something to do with the phone that is being used. I have had AT&T for 8 years and have lived in 3 different Northeast/New England states and in those 8 years I've never had an issue with dropped calls. Sure, it's happened once or twice, but nothing notable. That said, I often talk to a friend in the southwest who has At&T , AND has an iPhone (i don't have an iPhone) and those calls often drop, but I'm pretty sure it's on that end, not mine. Maybe the service is worse there, or maybe it's the iPhone, I'm not sure.
Also, my company had verizon for the last 4 years and I often carry a work phone, and I've never had an issue with dropped calls on Verizon either. That said, AT&T coverage seems much better where I am than Verizon because there have been a number of times that I was somewhere and had no (zero, zilch, nada) reception on my work phone and had to use my personal phone instead, which seems to get reception damn near everywhere!
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