@colinbo - The people on the space shuttle understand those risks, the people selling and supporting BPOS do not. They tout the stability, redundancy, and capability of the Microsoft team to manage and support this platform. What we have quickly found over the past 18 months is that it's all smoke and mirrors. There is no redundancy, the contractors they have hired dont know how to support enterprise systems and customers, and it seems they are not telling the full truth when outages occur. If they really could fail to a separate datacenter, or to redundant systems during an outage- why wouldnt they do that when they had these issues? They even removed all RSS posts older than 90 days so new customers cant see the platforms vulgar past performance. Like others, we have had 4 hour outages which the RSS feed shows only 1.5 hours.
https://rss.microsoftonline.com/feeds.aspx?center=default&chan=notifications&lang=en-us
You and Loverock must work on the BPOS team or in the MS marketing department. Real companies are effected here, they are paying real money for the Enterprise service they were sold. I do not think it is fair to expect customers to fund their long and drawn out learning curve. It's clear that while Microsoft is great at Developing enterprise software, they are horrible at Supporting it.
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