@snberk341
I was setting the new MacBook Air up at about 11pm ET and Apple's telephone support line (1-800-SOS-APPL) was already closed. Telephone support is available from 8-8 CT.
The recorded message referred my to its "support Web Site - Apple.com." Which is what I did -- hence the link to the forum posts with the same issue.
I spoke with Apple support today and a phone rep. said that most likely a "reset of hardware" (not a software restart, mind you) on one or both of the machines would have fixed it. Unfortunately, you have to do this over the phone with a technician. Ultimately I did get it set up from a Time Machine backup on a USB drive, which the technician assured me was the best way to go, as WiFi migrations can take "as long as 24 hours."
- Jason
Discussion on:
Message 9 of 1
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox



