A great summary of the 2 conferences. As a long term Saleforce customer (7 years) and working alongside SAP in Fortune500 customers for the last 10 years there are some stark differences
Salesforce.com has the hype on its side, but is now starting to address large scale Fortune500 implementations. Not 20 seats bought on a credit card in a Fortune500 company. The big challenges are still ahead - but it lacks the implementation approach, tools and experiences. For that it is abdicating to its SI partners (Accenture, Deloitte, CAP etc).
That is how SAP managed to get itself a bad name with clients; poor/botched implementations rather that software that doesn't work.
Agreed Salesforce.com is easier to implement, but that's the problem. The big SIs want projects with BIG mandays of work. But a Salesforce project doesn't need that..... unless they convince the client that lots of Apex/Java/Ruby coding is required (when it isn't). BTW We already have client examples of this happening.
How soon until we see the "Client X sues Salesforce over $ym implementation" ?
Salesforce has reinvented an industry with cloud - so why is it going down the old path with implementation?
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