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100% uptime is a reality and what makes cloud computing a viable solution. However, the solution has to be designed around a full redundant architecture. (Which I'm sure it wasn't and that's why there was an outage). Shame on Amazon for reverting to their SLA's. What a cop out. They sold companies on a solution that they didn't implement properly. Now the legal ramifications of loss revenue are rearing up and they're scrambling. The only thing that happened here is that they should have deployed a more robust disaster tolerant solution and they didn't. They got caught with their hands in the cookie jar. They designed a network and solution that skimped on the redundancies. It will be interesting to see how the legal liability of data reliability will be handled from this point on. The whole purpose of the WORLD moving to a cloud computing environment is to offset the responsibilities of the individual from having to worry about their data. This offers a great opportunity for a GLOBAL centralization of resources by the largest ENTERPRISE players. However, if they want to play in this space then they should embrace the costs that are associated to accepting this responsibility. The age of backup is nearing an end as this is merely a restore solution and doesn't protect users from downtime. However, real-time redundant data computing, storage, and connectivity is available, but much more costly. If anyone from Amazon is reading this, please pass it on that you should have redundant data centers, with redundant networks within the cloud. This way the only outage a user of your services should ever have to worry about is if their internet connection goes down.
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