Facebook and other social networking platforms have shown us the value of "sharing". This has helped the practice of knowledge management - where once documents were hoarded and tightly guarded, these days it is frowned upon. With the right culture in place sharing can indeed unleash "stored collaboration" - but it does require that cultural shift.
One quibble with your chart - do you really see crowdsourcing offering (exponential) value over and above social crm? I'd see it lower. But it's minor quibble - great insight!
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