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The creators of some pieces technology need to be told that their products just don't measure up on some fundamental level. Here's some technology that I consider to be flawed.
When QuickBooks accounting software works, it's great. But it's when it doesn't that things become nightmarish. Few pieces of software are so fussy about their network connection. The slightest hiccup can cause QuickBooks to throw in the towel and when that happens bad things can follow — such as the loss of valuable data. The biggest problem with QuickBooks is that when it breaks, sometimes the only resolution is to reinstall it. But even in the reinstalling, things can go wrong.
Image credit: Intuit
Like QuickBooks, Acronis backup software can be great when it's functioning normally. But unlike QuickBooks, Acronis help is poor. The error codes rarely offer anything insightful, and the logs tend to be too cryptic to help. And to make matters worse, ABR11 was a major step back. Although Acronis tried to introduce new features, as well as roll in features from Echo into ABR10, the result has had me uninstalling and going back to ABR10 for several users.
Image credit: Acronis
3. Ubuntu Unity
Although the idea behind Unity was sound, its execution fell flat. The release of GNOME 3 and Unity both represented drastic changes to the desktop metaphor, but of the two only GNOME 3 was a success. The ideas were similar, but GNOME 3 enjoyed more stability and more flexibility thanks to extensions. Ultimately, Ubuntu needs to scrap Unity and either migrate fully to GNOME 3, try something else, such as Enlightenment, or make Kubuntu or Xubuntu the default.