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Like QuickBooks, Acronis backup software can be great when it's functioning normally. But unlike QuickBooks, Acronis help is poor. The error codes rarely offer anything insightful, and the logs tend to be too cryptic to help. And to make matters worse, ABR11 was a major step back. Although Acronis tried to introduce new features, as well as roll in features from Echo into ABR10, the result has had me uninstalling and going back to ABR10 for several users.
Image credit: Acronis