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It may seem that every minute is filled with emergencies, data migrations, backup clean-ups and end-user hand-holding. But it's just possible that IT staff can end up with time to spare. That's the moment to turn to the tasks that get squeezed out by everyday demands. Here's my take on what those jobs might be.
1. Tidy up
When things are constantly hectic, disorder can establish itself in the shop or departmental offices. Yet a clean environment is conducive to efficient operations. So, when things are slow, it's time to clean up, get rid of old and dead kit and even rearrange furniture for a better layout.
Image credit: Jaek Muran